What to do when you need help or are stuck?
- Head back to the expert source: Search at http://www.qualtrics.com/university/ for terms related to your issue. Even Googling will often take you there: E.g. "qualtrics piped text", "qualtrics images upload".
- Call Qualtrics Support at 1-800-340-9194 and ask for their advice or if they'd point you to the right article.
- No one believes that a company actually picks up a Support Line regularly. But try it just once – they not only answer it quickly but are extremely helpful. Even in cases where I'm very familiar with what I'm doing they'll often suggest something that saves a ton of time.
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